Shipping & Delivery Policy

Processing Time
  • Orders are processed within several business days depending on the availability of products.
  • Orders are not shipped or delivered on weekends or holidays.
  • Shipping Rates & Delivery Estimates to be requested when placing order.
  • Shipping charges for your order will be calculated and displayed at checkout.
  • You will receive a shipment confirmation email with a tracking number once your order has shipped.
Customs, Duties, and Taxes

Pixi.lk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

Damages

Pixi.lk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.